Last updated: March 2026
ClearStamp (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at tryclearstamp.com.
We collect information you provide directly when you create an account, upload documents, or contact us. This includes your name, email address, company information, and uploaded files such as correction letters and blueprints. We also automatically collect usage data including IP addresses, browser type, pages visited, and feature usage patterns to improve our service.
We use your information to provide and improve the ClearStamp service, process your building permit correction documents, generate response packages, communicate with you about your account and projects, and comply with legal obligations. We may also use aggregated, anonymized data for analytics and service improvement.
When you upload correction letters and blueprints, our AI processes these documents to generate correction responses. Your documents are processed securely and are not shared with other users. We may use anonymized patterns from document processing to improve our AI models, but your specific documents and project details remain confidential.
We do not sell your personal information. We may share information with service providers who assist in operating our platform (such as cloud hosting and payment processing), when required by law, or with your explicit consent. All service providers are bound by data processing agreements that protect your information.
We implement industry-standard security measures to protect your information, including encryption in transit and at rest, access controls, and regular security audits. Uploaded documents are stored in secure, encrypted cloud storage. While no system is perfectly secure, we take reasonable measures to protect your data.
We retain your account information and project data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us. Some information may be retained as required by law or for legitimate business purposes such as fraud prevention.
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, delete, or export your data. You may also have the right to object to or restrict certain processing activities. To exercise these rights, please contact us at the email address below.
If you have questions about this Privacy Policy or our data practices, please contact us at hello@tryclearstamp.com or write to us at ClearStamp, Atlanta, GA.